Privacy Policy
Effective Date: January 1, 2026 | Last Updated: June 3, 2026
Introduction
Ghaafeedi Music ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cinematic video platform.
By using Ghaafeedi Music, you agree to this Privacy Policy.
Information We Collect
Information You Provide Directly
Account Information:
Full name, email address, password (encrypted), phone number (optional), billing address, payment information
Story Content:
Your emotional stories, text submissions, voice samples (if Voice Cloning), preferences
Communications:
Support tickets, email correspondence, chat messages, feedback and reviews
Automatically Collected Information
Usage Data:
IP address, browser type, device information, pages visited, time spent, click patterns
Cookies & Tracking:
Session cookies, analytics cookies (Google Analytics, Mixpanel), advertising cookies
Third-Party Information
OAuth Sign-In:
Google, Facebook, Apple (name, email, profile picture)
Payment Processors:
Stripe, PayPal, Coinbase Commerce
How We Use Your Information
Core Services
- • Generate your AI video and process your story
- • Deliver your video and provide download links
- • Provide customer support and resolve issues
- • Maintain your profile and preferences
Platform Improvements
- • Improve AI models (aggregate, anonymized data only)
- • Quality assurance and analytics
- • Understand user behavior to improve the platform
Marketing & Communications
- • Send promotional emails (opt-out anytime)
- • Send transactional emails (order confirmations, updates)
- • Personalize your experience
Data Security
Encryption
- • Data in transit: TLS 1.3 (HTTPS)
- • Data at rest: AES-256 encryption
- • Passwords: Bcrypt hashing (never stored plaintext)
Access Controls
- • Role-based access (employees see only what they need)
- • Two-factor authentication for admin accounts
- • Regular security audits
Infrastructure Security
- • SOC 2 Type II compliant hosting
- • DDoS protection (Cloudflare)
- • Automated vulnerability scanning
- • Bug bounty program (HackerOne)
Your Privacy Rights
Access & Portability
You can view your data and export everything as a .zip file in JSON format from Account Settings.
Correction & Deletion
You can update your information, delete your account, or delete specific videos anytime from Account Settings.
Opt-Out Rights
- • Marketing emails: Click "Unsubscribe" in any email
- • Analytics cookies: Cookie Settings (bottom of site)
- • Retargeting ads: Google Ads Settings, Facebook Ad Preferences
- • Portfolio showcasing: Account Settings → Privacy
Region-Specific Rights
California (CCPA): Right to know, delete, and opt out of data sales. Email: privacy@ghaafeedimusic.com
European Union (GDPR): Right to access, rectify, erase, restrict processing, and data portability. Email: gdpr@ghaafeedimusic.com
Data Retention
You can request full account deletion via Account Settings or by emailing privacy@ghaafeedimusic.com. We'll delete all personal data within 30 days (except legally required records).
Children's Privacy
Ghaafeedi Music is NOT intended for users under 13. We do not knowingly collect data from children under 13. If you believe we've collected a child's data, email privacy@ghaafeedimusic.com and we'll delete it within 48 hours.
Ages 13-17: Parental consent required in some jurisdictions.
Questions About Your Privacy?
Contact our privacy team for any questions or requests.
Privacy Questions: privacy@ghaafeedimusic.com
Data Protection Officer: dpo@ghaafeedimusic.com
GDPR Requests: gdpr@ghaafeedimusic.com